Return and Layaway Policy
We want our customers to be completely satisfied with any purchase they make with us. We accept returns on pieces for any reason as long as you contact us within 3 days of receiving the package. However, the cost of shipping back and forth is nonrefundable. All items must be returned in the same condition, including with any paperwork or certifications. Please be sure to ship the item back to us within 3 days of letting us know, with a tracking number and a signature required.
There are no refunds or exchanges on custom orders or items that have been altered or repaired.
On layaway items, there is a 25% nonrefundable initial deposit that is due to place the item on hold for you. Please keep in mind there are no refunds or exchanges on items purchased through our layaway plan.
For our international customers, we do not accept for return or refund packages that are refused at customs. We are not responsible for customs duty charges on international shipments, including returns or breakage.