Return & Layaway Policy

We accept returns on pieces for any reason as long as you contact us within 3 days of receiving the package.  However, the cost of shipping back and forth is nonrefundable.  All items must be returned in the same condition, including with any paperwork or certifications.  Please be sure to ship the item back to us within 3 days of letting us know, with a tracking number and a signature required.  

There are no refunds or exchanges on custom orders or items that have been altered or repaired.  

On layaway items, there is a 25% initial deposit that is due to place the item on hold for you.  Please keep in mind that the initial 25% deposit is nonrefundable and nontransferable if the layaway is canceled for any reason.  

For our international customers, we do not accept for return or refund packages that are refused at customs.  We are not responsible for customs duty charges on international shipments, including returns or breakage.